At lgparty, your privacy is a priority. This Privacy Policy explains what personal information we collect from Filipino players, how we use it, and the steps we take to keep it secure. By using the platform, you agree to the practices described here.
This section outlines the types of personal data lgparty collects when you register, play, or interact with the platform from the Philippines.
When you create an account on lgparty, we collect your full name, date of birth, email address, mobile number, and a username of your choice. This information is required to verify your identity, confirm that you meet the minimum age requirement for gaming in the Philippines, and set up your account securely. We may also ask for a government-issued ID during the verification process to comply with applicable regulations. All registration data is stored on encrypted servers and is never shared with unauthorised third parties. Providing accurate registration details is your responsibility and is essential for the smooth operation of your account.
To process deposits and withdrawals, lgparty collects payment-related information such as your GCash or Maya account details, transaction reference numbers, and deposit or withdrawal amounts. We do not store full card numbers or sensitive banking credentials on our servers — all payment processing is handled through secure, encrypted channels. Transaction records are retained for a period required by Philippine financial regulations and are used solely for account management, fraud prevention, and regulatory compliance. If you contact support regarding a payment issue, our team may access your transaction history to assist you. Your financial data is treated with the highest level of confidentiality at all times.
We automatically collect data about how you use the lgparty platform, including the games you play, session durations, betting history, device type, operating system, browser version, and IP address. This data helps us personalise your experience, improve platform performance, and detect any unusual or potentially fraudulent activity on your account. Usage data is also used to generate anonymised analytics that inform our product development decisions. We may use your gaming activity to provide responsible gaming prompts if patterns suggest that intervention may be helpful. None of this data is sold to third-party advertisers or marketing companies.
Your data is used only for the purposes described below. We do not sell, rent, or trade your personal information to any third party for marketing purposes.
Your personal data is primarily used to operate your lgparty account, process your transactions, and deliver the gaming services you have signed up for. This includes verifying your identity when you log in, processing deposits and withdrawals in Philippine pesos, and maintaining accurate records of your gaming activity. We also use your contact details to send you important account notifications, such as password reset requests, security alerts, and updates to our terms or policies. Without this data, we would be unable to provide you with a safe and functional gaming experience. All operational use of your data is strictly limited to what is necessary for the services you have requested.
lgparty uses your data to monitor for suspicious activity, prevent fraud, and ensure that the platform remains safe for all Filipino players. Our security systems analyse login patterns, transaction behaviour, and device information to identify potential threats and take action before any harm occurs. We are also required by Philippine law and our operating licence to retain certain records for compliance and audit purposes, including identity verification documents and financial transaction logs. In cases where we are legally obliged to do so, we may share relevant data with regulatory authorities or law enforcement agencies. This sharing is always done in accordance with applicable data protection laws and only to the extent strictly required.
We use gaming activity data to support our responsible gaming programme, which is designed to protect players who may be at risk of developing harmful gambling habits. If our systems detect patterns that suggest a player may be experiencing difficulties — such as unusually long sessions, rapid increases in bet sizes, or frequent self-exclusion requests — we may reach out with information about available support tools. Players can also use their account settings to set deposit limits, session reminders, and self-exclusion periods at any time. For more information about how we support player welfare, please visit the Responsible Gaming page. Your wellbeing is a core part of how lgparty operates as a platform.
With your consent, we may use your email address or mobile number to send you updates about new games, platform features, and relevant information about your account. You can opt out of non-essential communications at any time by updating your notification preferences in your account settings or by contacting our support team. We will always send you essential account-related communications regardless of your marketing preferences, as these are necessary for the operation of your account. We do not send unsolicited messages on behalf of third parties, and we will never share your contact details with external marketing companies. All communications from lgparty will clearly identify us as the sender.
Filipino players have clear rights regarding their personal data. Here is a summary of what you are entitled to and how to exercise those rights.
You have the right to request a copy of the personal data that lgparty holds about you at any time. To make an access request, please contact our support team with your account details and a description of the information you would like to review. We will respond to your request within a reasonable timeframe in accordance with applicable Philippine data protection regulations. Access requests are free of charge for standard queries. We may ask you to verify your identity before releasing any personal data to ensure that your information is not disclosed to an unauthorised person.
If any of the personal information we hold about you is inaccurate or out of date, you have the right to request that it be corrected. You can update basic account details such as your email address or mobile number directly through your account settings. For changes to identity documents or other sensitive information, please contact our support team and we will guide you through the verification process. Keeping your information accurate is important for the security of your account and the smooth processing of your transactions. We will action correction requests promptly once your identity has been confirmed.
In certain circumstances, you may request that lgparty delete the personal data we hold about you. Please note that we are required by law to retain certain records — such as identity verification documents and financial transaction logs — for a minimum period as mandated by Philippine regulations, and these cannot be deleted upon request. For data that is not subject to a legal retention requirement, we will process your erasure request as quickly as possible. To submit a deletion request, please contact our support team with your account details. We will confirm the outcome of your request in writing once it has been processed.
You have the right to object to certain types of data processing, including the use of your personal information for direct marketing purposes. If you wish to opt out of marketing communications, you can do so at any time through your account settings or by contacting our support team directly. You may also object to data processing carried out on the basis of our legitimate interests, though in some cases we may be required to continue processing your data for legal or regulatory reasons. All objection requests will be reviewed carefully and responded to within a reasonable timeframe. We are committed to respecting your choices regarding how your data is used.
If you have any questions about this Privacy Policy or how your personal data is handled, our support team is available around the clock to assist Filipino players. You can also find answers to common privacy and account queries on the FAQ page. Ready to get started? Create your free account today and experience a secure, mobile-first gaming platform built for the Philippines.